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12 : Elements of Great Managing - 06 edition

by Rodd Wagner and James K. Harter

12 : Elements of Great Managing (ISBN10: 159562998X; ISBN13: 9781595629982)
ISBN13: 978-1595629982
ISBN10: 159562998X

Summary: More than a decade ago, The Gallup Organization used its database of more than 1 million employee and manager interviews to identify the dozen elements most important for sustaining high performance. These were described in the popularFirst, Break All the Rules.This follow-up based on a much larger sample of 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages combines the latest Gallup insights with recent discoveries in the fields of p ...show moresychology, physiology, game theory, neuroscience, and management.12follows successful managers in real-life situations as they harness employee engagement to rescue a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.12explains in clear detail how to apply an understanding of human nature to transform any company as well as its managers and workers. ...show less

Edition/Copyright: 06
Cover: Hardback
Publisher: Gallup Press
Published: 11/28/2006
International: No



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