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ABCs of Relationship Selling - 11th edition

ABCs of Relationship Selling (ISBN10: 0073404845; ISBN13: 9780073404844)
ISBN13: 978-0073404844
ISBN10: 0073404845

Summary: ABCs of Relationship Selling, 11/e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should ...show more be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline. ...show less

Edition/Copyright: 11TH 10
Cover: Paperback
Publisher: Richard D. Irwin, Inc.
Published: 01/19/2010
International: No

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Nettextstore
Lincoln, NE
Seller Rating: 4.55
2010 Paperback Good Books have varying amounts of wear and highlighting. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. This item may not include any CDs, Infotracs, A ...show moreccess cards or other supplementary material. ...show less
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Ships same day or next business day! UPS expedited shipping available (Priority Mail for AK/HI/APO/PO Boxes). Used sticker & some writing and/or highlighting. Used books may not include working access ...show more code or dust jacket ...show less
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HPB-Roseville
Roseville, MN
Seller Rating: 4
2010 Paperback Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or ac ...show morecess codes. Customer service is our top priority! ...show less
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HPB-Orland Park
Orland Park, IL
Seller Rating: 4.86
2010 Paperback Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or ac ...show morecess codes. Customer service is our top priority! ...show less
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HPB - North Lamar
Austin, TX
Seller Rating: 4.91
2010 Paperback Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or ac ...show morecess codes. Customer service is our top priority! ...show less
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PenguinXpress
Youngstown, OH
Seller Rating: 4.4
2010 Paperback Good Used items will have varying degrees of wear, highlighting, etc. and may not include extra supplements such as web access codes. Some stock includes Comp copies, which are boug ...show moreht and sold at same prices. In Stock. Ships within 1 business day from Ohio, United States. Expedited shipping available. We only ship within the contiental US. All book sales guaranteed. Our business has been selling quality books for over 100 years. ...show less
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Roy Haws Bargain Books TX
Jacksonville, TX
Seller Rating: 4.77
30186 2011 Trade paperback 11th Revised edition. Revised. Good. 576 p. Audience: College/higher education. I have for sale a GOOD CONDITION softbound textbook of 538 pages titled "ABC'S OF RELATIONS ...show moreHIP SELLING THROUGH SERVICE" Eleventh Edition, written by Charles M. Futrell with a copyright year of 2011 by McGraw-Hill ( ISBN 0-07-340484-5) (30186) This textbook has moderate cover, corner and edge wear. The cover corners are somewhat curled and split, resulting in minor upturning of the tips of some of the initial and latter page corners. Creasing is visible along the top and bottom edges of the binding. Fanning through the pages, I did not see any markings and/or highlighting. ...show less
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HPB-Humble
Humble, TX
Seller Rating: 4
2010 Paperback Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or ac ...show morecess codes. Customer service is our top priority! ...show less
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Big Planet Books
Burbank, CA
Seller Rating: 3.5
2010-01-19 Paperback Good #523, 948 in Books.
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Robb's Independent Book Supply
Antioch, TN
Seller Rating: 3.38
New York, NY 2010 Trade paperback 11th ed. Very good. Trade paperback (US). Glued binding. 538 p. Contains: Illustrations, black & white. Audience: General/trade. very good condition...no marks! ! !
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