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ABCs of Relationship Selling - 11th edition

ABCs of Relationship Selling (ISBN10: 0073404845; ISBN13: 9780073404844)
ISBN13: 978-0073404844
ISBN10: 0073404845

Summary: ABCs of Relationship Selling, 11/e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should ...show more be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline. ...show less

Edition/Copyright: 11TH 10
Cover: Paperback
Publisher: Richard D. Irwin, Inc.
Published: 01/19/2010
International: No

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Roy Haws Bargain Books TX
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30186 2011 Trade paperback 11th Revised edition. Revised. Good. 576 p. Audience: College/higher education. I have for sale a GOOD CONDITION softbound textbook of 538 pages titled "ABC'S OF RELATIONS ...show moreHIP SELLING THROUGH SERVICE" Eleventh Edition, written by Charles M. Futrell with a copyright year of 2011 by McGraw-Hill ( ISBN 0-07-340484-5) (30186) This textbook has moderate cover, corner and edge wear. The cover corners are somewhat curled and split, resulting in minor upturning of the tips of some of the initial and latter page corners. Creasing is visible along the top and bottom edges of the binding. Fanning through the pages, I did not see any markings and/or highlighting. ...show less
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New York, NY 2010 Trade paperback 11th ed. Very good. Trade paperback (US). Glued binding. 538 p. Contains: Illustrations, black & white. Audience: General/trade. very good condition...no marks! ! !
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Very good 1 volume, please be aware of language, air mail shipment from Germany within 2-6 weeks, we deliver to any country-please ask us to enable delivery to your country! *****PLEASE NOTE: This i ...show moretem is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
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May NOT include supplemental materials such as CDs and access codes. May include some highlighting or writing. Ships next business day! Choose expedited shipping for delivery in 2-6 business days! Exc ...show moreellent customer service! ...show less
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