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Abolishing Performance Appraisals : Why They Backfire and What to Do Instead

Abolishing Performance Appraisals : Why They Backfire and What to Do Instead - 02 edition

ISBN13: 978-1576752005

Cover of Abolishing Performance Appraisals : Why They Backfire and What to Do Instead 02 (ISBN 978-1576752005)
ISBN13: 978-1576752005
ISBN10: 1576752003

Cover type: Paperback
Edition: 02
Copyright: 2002
Publisher: Berrett-Koehler Publishers
Published: 2002
International: No

List price: $21.95

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Abolishing Performance Appraisals : Why They Backfire and What to Do Instead - 02 edition

ISBN13: 978-1576752005

Tom Coens and Mary Jenkins

ISBN13: 978-1576752005
ISBN10: 1576752003

Cover type: Paperback
Edition: 02
Copyright: 2002
Publisher: Berrett-Koehler Publishers
Published: 2002
International: No
Summary

This is the first book to offer suggestions on how to replace performance appraisals with a system emphasizing teamwork, empowerment, and spirituality. Exploring such areas as coaching, feedback, compensation, promotion, and legal documentation, it challenges readers to think about the important questions surrounding the use of appraisal, such as: Why do you use appraisals? Do they accomplish your intended goals? What are their real effects? What are the underlying assumptions of the appraisal process? Do you really need any kind of performance appraisal system? The bottom line, the authors argue, is that the process of performance appraisal frustrates most employees and managers who use it. While eighty percent of U.S. Businesses use performance appraisals, 9 out of 10 of them are dissatisfied with the process. This book provides an alternative.

Table of Contents

Preface
Introduction: Letting Go of a Hopeless Ritual

Part One: Why Appraisals Backfire: The Fatal Flaws

Good Intentions That Never Deliver
The Real Goal: Improving the Performance of the Organization
Appraisal as a Rating Tool: Fair or Foul?

Part Two: What to Do Instead: Five Functions of Appraisal

Coaching Employees in the New Workplace
Feedback That Makes a Difference
How Do We Pay People Without Appraisals?

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