Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Achieving Service Excellence : Strategies for Healthcare - 2nd edition

by Myron D. Fottler

Achieving Service Excellence : Strategies for Healthcare (ISBN10: 1567933270; ISBN13: 9781567933277)
ISBN13: 978-1567933277
ISBN10: 1567933270

Summary: On any particular day, a patient can deem your organization and its services a disappointment. One unfortunate incident can cost you the goodwill of that patient and anyone that patient knows. Compete successfully in today's customer-driven market. Enhance your customer service with the tools and techniques detailed in Achieving Service Excellence: Strategies for Healthcare. Combining real-world examples with the most significant research on service management, this ...show morevaluable guide presents the best available information on providing superior service. ...show less

Edition/Copyright: 2ND 10
Cover: Paperback
Publisher: Health Administration Press
Published: 11/01/2009
International: No

View eBook Requirements
View Digital Rights



List Price: $96.00
Used $48.00
Used
Save $48.00 (50%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Condition:
Order this book in the next 2 days, 20 hours and 30 minutes and it ships by Noon CT Monday!
New  Currently Sold Out
Rental $29.49
Due back 08/01/2014
eTextbook $76.80
Marketplace sellers starting at $10.45

More prices and sellers below.

The Marketplace on Textbooks.com
Additional Sellers for Achieving Service Excellence : Strategies for Healthcare
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (23)  |  New (4)  |  Like New (1)  |  Very Good (3)  |  Good (11)  |  Acceptable (4)

Price
 
Condition
Seller
Comments
$13.68
+$3.99 s/h
Add marketplace to your cart
LikeNew
Penntext
Downingtown, PA
Seller Rating: 4.37
Clean and crisp. No wear and tear. Please contact us if you have any Questions.
Page:   1  
Close
Close
Close