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Administration and Management in Criminal Justice

Administration and Management in Criminal Justice - 10 edition

ISBN13: 978-1412950817

Cover of Administration and Management in Criminal Justice 10 (ISBN 978-1412950817)
ISBN13: 978-1412950817
ISBN10: 1412950813
Cover type: Paperback
Edition/Copyright: 10
Publisher: Sage Publications, Inc.
Published: 2010
International: No

List price: $108.00

Administration and Management in Criminal Justice - 10 edition

ISBN13: 978-1412950817

Jennifer M. Allen

ISBN13: 978-1412950817
ISBN10: 1412950813
Cover type: Paperback
Edition/Copyright: 10
Publisher: Sage Publications, Inc.

Published: 2010
International: No
Summary

This textbook addresses all of the specialty areas in criminal justice management, devoting equal time to the unique requirements of each manager in the different branches of the criminal justice system. In addition, this book looks at management within this dynamic environment and discusses theories and concepts that promote managing an open, responsive system. The authors interweave criminal justice examples into management approaches using the service quality lens. This approach demonstrates that by understanding and designing customer wants and needs in the service delivery there will be significant improvements in criminal justice effectiveness.Features include:'' Chapter summaries, chapter review questions, and suggested readings at the ends of each chapter'' Instructor's Resources CD that includes chapter summaries, sample test questions, notes for case study exercises, and PowerPoint presentations'' Study site with end of chapter Web exercises, quizzes, e-flashcards, and Sage journal articles.