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Administrative Medical Assisting / With CD - 5th edition

Administrative Medical Assisting / With CD (ISBN10: 076686250X; ISBN13: 9780766862500)
ISBN13: 978-0766862500
ISBN10: 076686250X

Summary: Administrative Medical Assisting, 5th edition, is the most comprehensive, hands-on text and workbook learning package available for medical office administration students and professionals. The text features a new chapter on office managerial responsibilities, compliance topics integrated throughout the text, and content on computer use in the medical office integrated within the chapters. The text emphasizes a customer-service approach to the provision of health car moree. Guidelines leading to an improved health care consumer/provider relationship are included in each chapter. Icons identify content on legal issues, patient education, computer applications, related workbook exercises, and resources. Job skills are provided in a step-by-step format.


  • New 4-color design highlights the numerous features of the 5th edition and enhances the usability of the text.
  • More than 70 step-by-step procedures for medical office job skills that support the practical exercises in the workbook.
  • Learning objectives at the beginning of each chapter followed by skill performance objectives.
  • RMA competencies and CMA competencies are listed for each chapter to link content to performance and professional credentials.
  • Stop and Think critical thinking situations include a case study, questions to promote problem solving, and suggested responses to the situation.
  • Compliance boxes emphasize the responsibilities of the administrative medical assistant in protecting the privacy of patient information/records in response to HIPAA regulations.
  • Heart of the Health Care Worker focuses on customer service issues and medical assistant responsibilities in each chapter.
  • Emphasis on patient education, both for preserving wellness and managing illness. less

Edition/Copyright: 5TH 04
Cover: Paperback
Publisher: Delmar Publications
Published: 07/18/2003
International: No

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Bookshelfillers NJ
Merchantville, NJ
Seller Rating: 4.72
College Park, Maryland, U.S.A. 2004 Soft Cover Fine 5th Edit, lightly used clean copy, softcover in excellent condition (includes CD), no marks or writing, binding tight, spine intact, covers brigh moret and glossy. less
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