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Summary: This text is designed to meet the needs of students in medical assisting who are studying the administrative portion of the curriculum, as well as students in transcription, coding, and related programs. This competency-based textbook provides a wealth of guidance for administrative skills. The text covers the front office topics: scheduling, billing, coding, bookkeeping, office management, and insurance issues. Helpful pedagogy, including Key Terms, a Glossary, and ...show moreCritical Thinking Challenges familiarize students with the material and help with problem-solving.
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