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Applied Human Relations : An Organizational and Skill Development Approach

Applied Human Relations : An Organizational and Skill Development Approach - 6th edition

ISBN13: 978-0137559190

Cover of Applied Human Relations : An Organizational and Skill Development Approach 6TH 98 (ISBN 978-0137559190)
ISBN13: 978-0137559190
ISBN10: 0137559194
Cover type:
Edition/Copyright: 6TH 98
Publisher: Prentice Hall, Inc.
Published: 1998
International: No

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Applied Human Relations : An Organizational and Skill Development Approach - 6TH 98 edition

ISBN13: 978-0137559190

Douglas A. Benton and Mary L. Tucker

ISBN13: 978-0137559190
ISBN10: 0137559194
Cover type:
Edition/Copyright: 6TH 98
Publisher: Prentice Hall, Inc.

Published: 1998
International: No
Summary

Emphasis is placed on the person in the organization and on the interactions between managers and other employees.

Features

  • Each chapter features "To Start You Thinking...", "To Keep You Thinking," "Learning Goals," "Express Your Opinion" and/or "Self- Appraisal" questions, "Case Studies" and "Discussion and Study Questions" to develop critical thinking and to provide students with human relations guidelines.
  • Presents a Profile of Human Behavior in each chapter so students may identify with successful job holders at all levels, from entry level to top executives.
  • Includes Action Projects in each chapter that provide students with opportunities to practice the techniques they have learned.
  • Provides definitions of terms and concepts in bold type within the text and in the glossary at the end of the book to help students learn the appropriate terminology.
  • NEW - Sections cover conflict management as well as communications and management in virtual organizations.
  • NEW - Sections on selective teamwork, service orientation, catalytic leadership, personal and organizational values, quality management, and cross-cultural relations have been expanded.
  • NEW - The overall presentation has been reorganized. This also includes a more direct writing style that addresses specific learning goals.
  • NEW - Almost half of the action projects, cases, and other exercises are new or substantially revised.

Table of Contents

PART I. INTRODUCTION: PEOPLE ARE HUMAN

Fundamentals of Human Relations.
Personal and Organizational Values.

PART II. INDIVIDUAL CHALLENGES: GETTING TO KNOW OURSELVES AND OUR OPPORTUNITIES

Personal Development: Stress, Time, and Career Management.
Personal Problems and Counseling: Alcohol, Drugs, and Sex.
Human Motivation.
Job Performance and Morale.

PART III. GROUP CHALLENGES: GETTING TO KNOW AND INTERACTING WITH OTHERS

Interpersonal and Informal Communication.
Organizational Design and Formal Communication.
Group Behavior and Conflict Management.
Power and Status.

PART IV. ORGANIZATIONAL CHALLENGES: WE LEAD, DEVELOP, AND DECIDE

Leadership.
Orientation, Training, and Discipline.
Appraisals, Promotions, and Dismissals.
Creativity and Innovation in Decision Making.

PART V. ORGANIZATIONAL DYNAMICS AND CULTURE: WE CHANGE AND GET TO KNOW OUR ORGANIZATIONS, SOCIETIES, AND CULTURE

Managing Change Through Teamwork.
Job and Pay Discrimination.
Organized Employee Relations.
Cross-Cultural Relations.

Glossary.
Index.

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Other Editions for Applied Human Relations : An Organizational and Skill Development Approach

Cover of Human Challenge : Managing Yourself and Others in Organizations 7th edition

Human Challenge : Managing Yourself and Others in Organizations - 7th edition

ISBN13: 978-0130859556
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