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Textbooks Authored by "Valarie Zeithaml" (16 items)   Advanced search
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cover of Services Marketing (6th edition)

by Valarie Zeithaml

Cover Type: Hardback
ISBN13: 978-0078112058
ISBN10: 0078112052

From $87.19
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cover of Services Marketing (Canadian)

by Valarie Zeithaml

Cover Type: Hardback
ISBN13: 978-0070964525
ISBN10: 0070964521

From $66.48
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cover of Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy

by Roland T. Rust, Val...

Cover Type: Hardback
ISBN13: 978-0684864662
ISBN10: 0684864665

From $13.25
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cover of Services Marketing

by Valarie A. Zeithaml

Cover Type: Hardback
ISBN13: 978-0070782501
ISBN10: 0070782504

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cover of Services Marketing (International Edition) (4th edition)

by Valarie Zeithaml, M...


ISBN13: 978-0071244961
ISBN10: 0071244964

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cover of Services Marketing : Integrating Customer Focus across the Firm (3rd edition)

by Valarie A. Zeithaml...

Cover Type: Hardback
ISBN13: 978-0072471427
ISBN10: 0072471425

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cover of Services Marketing (4th edition)

by Valarie Zeithaml, M...

Cover Type: Hardback
ISBN13: 978-0072961942
ISBN10: 0072961945

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cover of Delivering Quality Service : Balancing Customer Perceptions and Expectations

by Valarie A. Zeithaml...

Cover Type: Hardback
ISBN13: 978-0029357019
ISBN10: 0029357012

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cover of Services Marketing : Integrating Customer Focus Across the Firm (3rd edition)

by Valarie A. Zeithaml


ISBN13: 978-0071199148
ISBN10: 0071199144

cover of Services Marketing

by Valarie A. Zeithaml


ISBN13: 978-0071148818
ISBN10: 0071148817

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cover of Profiting from Services

by Valarie A. Zeithaml


ISBN13: 978-1606497487
ISBN10: 1606497480

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cover of Service Quality

by Valarie A. Zeithaml


ISBN13: 978-0965711432
ISBN10: 0965711439

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cover of Marketing de Servicios UN Enfoque de Integracion Del Cliente a la Empresa- 2b: Edicion

by Valarie A. Zeithaml


ISBN13: 978-9701033258
ISBN10: 9701033256

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cover of Delivering Quality Service

by Valarie A. Zeithaml


ISBN13: 978-1439167281
ISBN10: 1439167281

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cover of Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy

by Roland T. Rust, Val...


ISBN13: 978-0743205900
ISBN10: 0743205901

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