Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Balanced Scorecard : Translating Strategy into Action - 96 edition

Balanced Scorecard : Translating Strategy into Action (ISBN10: 0875846513; ISBN13: 9780875846514)
ISBN13: 978-0875846514
ISBN10: 0875846513

This edition has also been released as:
ISBN13: 978-0071038485
ISBN10: 0071038485

Summary: This is the book -- by the recognized architects of the Balanced Scorecard -- that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard can channel the energies, abilities, and specific knowledge held by people though out the organization toward achieving long-term goals. The authors demonstrate how senior executives in industries such as banking, ...show moreoil, and retailing are using the Balanced Scorecard to evaluate current performance and target future performance based on financial and nonfinancial criteria like customer satisfaction, internal processes, and employee learning and growth. They walk though the steps so that managers in any company can build their own Balanced Scorecard, and they reveal how to use it to identify new processes for meeting targets. The Balanced Scorecard is proof positive of the benefits of investing in the long term-in customers, in employees, in new product development, and in systems-rather than managing the bottom line to pump up short-term earnings. It will change the way we do business from now on. The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard -- financial measures, customer knowledge, internal business processes, and learning and growth -- offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change. "A landmark achievement." -- Michael Hammer, author of Reengineering the Corporation "Kaplan and Norton's pioneering Balanced Scorecard is required reading for those who seek to measure and manage successful business strategy. A landmark in the art of management." -- Richard E. Cavanaugh, President of The Conference Board and co-author of The Winning Performance. ...show less

Edition/Copyright: 96
Cover: Hardback
Publisher: Harvard Business School Press
Published: 09/28/1996
International: No



List Price: $45.00
Used $17.55
Used
Save $27.45 (61%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Condition:
Order this book in the next 11 hours and 23 minutes and it ships by Noon CT today!
New  Currently Sold Out
Marketplace sellers starting at $1.99

144 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Balanced Scorecard : Translating Strategy into Action
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (144)  |  New (24)  |  Like New (5)  |  Very Good (30)  |  Good (62)  |  Acceptable (23)

Price
 
Condition
Seller
Comments
$17.55
+$3.99 s/h

Very Good
Textbooks.com
Columbia, MO
Ships Ground DIRECTLY from Textbooks.com for $3.99. FREE Ground Shipping over $25! Very good condition (Certified Used). Trackable expedited shipping options available.
$33.10
+$3.99 s/h
Add marketplace to your cart
New
Barnes & Noble.com
Various Shipping Locations, USA
Seller Rating: 5
Brand new, ships from the closest shipping location to your shipping address!
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Yankee Clipper Books
Windsor, CT
Seller Rating: 4.57
Very good condition book with only light signs of previous use. Sail the Seas of Value
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
GreatBuyBooks-WA
Toledo, OH
Seller Rating: 4.55
Buy from the best: 4,000,000 items shipped to delighted customers. We have 1,000,000 unique items ready to ship today!
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
GreenEarthBooks
Portland, OR
Seller Rating: 4.57
Appearance of only slight previous use. Cover and binding show a little wear. All pages are undamaged with potentially only a few, small markings. Help save a tree. Buy all your used books from Green ...show more Earth Books. Read. Recycle and Reuse. ...show less
$1.99
+$3.99 s/h
Add marketplace to your cart
Acceptable
Books Squared
Dallas, TX
Seller Rating: 4.6
Book selection as BIG as Texas.
$1.99
+$3.99 s/h
Add marketplace to your cart
Good
purple_whale_123
aurora, IL
Seller Rating: 4.21
0875846513 Item in good condition and ready to ship!
$2.50
+$3.99 s/h
Add marketplace to your cart
Good
AGood_Book TX
Waco, TX
Seller Rating: 4.75
1996 Hardcover GOOD--There is no underlining/highlighting of text or notations. May have slight wear to covers, spine, and/or cover is slightly creased. Pages are clean & crisp,
$2.95
+$3.99 s/h
Add marketplace to your cart
Good
Savannah Goodwill
Savannah, GA
Seller Rating: 4.51
Good
$2.99
+$3.99 s/h
Add marketplace to your cart
Good
Friends of the Phoenix Library
Phoenix, AZ
Seller Rating: 4.64
1996 Hardcover Good 100% of this purchase will support literacy programs through a nonprofit organization!
$2.99
+$3.99 s/h
Add marketplace to your cart
Good
Books4Cause il
Skokie, IL
Seller Rating: 4.46
1996 Hardcover Good Great reading/study copy. May have highlights and/or notes. Ships Fast! Satisfaction Guaranteed!
$2.99
+$3.99 s/h
Add marketplace to your cart
Good
Books4Cause il
Skokie, IL
Seller Rating: 4.46
1996 Hardcover Good Great reading/study copy. May have highlights and/or notes. Ships Fast! Satisfaction Guaranteed!
Page:   < Previous   |     3     4     5     6     7     8     9     10     11     12     |   Next >
Close
Close
Close