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Baptist Health Care Journey to Excellence : Creating a Culture that WOWs! - 04 edition

Baptist Health Care Journey to Excellence : Creating a Culture that WOWs! (ISBN10: 0471708909; ISBN13: 9780471708902)
ISBN13: 978-0471708902
ISBN10: 0471708909

Summary: The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization.

Edition/Copyright: 04
Cover: Hardback
Publisher: John Wiley & Sons, Inc.
Published: 11/28/2004
International: No



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Hoboken, New Jersey 2005 Hard Cover First Printing Fine in Fine jacket 8vo-over 7?"-9?" tall. "Al Stubblefield and his team at Baptist Health Care have achieved the triple crown of performance: the ...show moreMalcolom Baldrige National Quality Award and the tops in patient and emplotyee satisfaction. This book tells you how they did it and how you and your organization can do it, too. You will find it to be a practical and compelling guide to building a successful organization. Leradership and culture matter and this book tells you how to achieve greatness in both. It is a must for anyone and any organization that wants to achieve performance excellence. " {Curt Nonamaque}. This book has 225 pages and is illustrated throughout. The text contains NO internal marks whatsoever. ...show less
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Hoboken, New Jersey 2005 Hard Cover First Printing Fine in Fine jacket 8vo-over 7?"-9?" tall. "Al Stubblefield and his team at Baptist Health Care have achieved the triple crown of performance: the ...show moreMalcolom Baldrige National Quality Award and the tops in patient and emplotyee satisfaction. This book tells you how they did it and how you and your organization can do it, too. You will find it to be a practical and compelling guide to building a successful organization. Leradership and culture matter and this book tells you how to achieve greatness in both. It is a must for anyone and any organization that wants to achieve performance excellence. " {Curt Nonamaque}. This book has 225 pages and is illustrated throughout. The text contains NO internal marks whatsoever. ...show less
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