Summary: Basic Skills for the New Mediator provides "hands-on" instruction by an experienced mediator. The question-and-answer format is appropriate for self-instruction and for use as a training text. The questions are those asked by new trainees, and they are organized in chronological order of the mediation process. If you want to learn how to mediate, this book gives the beginner the essential skills and provides valuable tips for experienced mediators.Edition/Copyright: 2ND 04
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