Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Be Our Guest : Perfecting the Art of Customer Service - 01 edition

Be Our Guest : Perfecting the Art of Customer Service (ISBN10: 0786853948; ISBN13: 9780786853946)
ISBN13: 978-0786853946
ISBN10: 0786853948

This edition has also been released as:
ISBN13: 978-0786853076
ISBN10: 0786853077

Summary: Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of E ...show morexcellence, the most popular resort destination in the world enjoyed a reputation as a company that sets the benchmark for best business practices. Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service. ...show less

Edition/Copyright: 01
Cover: Paperback
Publisher: Disney Press
Published: 04/28/2003
International: No



List Price: $12.99
Used $5.07
New  Currently Sold Out
Rental $9.99
Due back 12/19/2014
Rental
Save $3.00 (23%)
  • Free return shipping
  • In stock
  • 21-day satisfaction guarantee
CDs or access codes may not be included
Marketplace sellers starting at $2.65

17 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Be Our Guest : Perfecting the Art of Customer Service
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (17)  |  New (3)  |  Very Good (3)  |  Good (10)  |  Acceptable (1)

Price
 
Condition
Seller
Comments
$5.07
+$3.99 s/h

Very Good
Textbooks.com
Columbia, MO
Ships Ground DIRECTLY from Textbooks.com for $3.99. FREE Ground Shipping over $25! Very good condition (Certified Used). Trackable expedited shipping options available.
$2.65
+$3.99 s/h
Add marketplace to your cart
Good
GICW Books
Hillsboro, OR
Seller Rating: 4.57
Good used copy. May have minor markings.
$2.66
+$3.99 s/h
Add marketplace to your cart
Good
Blue Cloud Books
Phoenix, AZ
Seller Rating: 4.54
This book has a light amount of wear to the pages, cover and binding. Blue Cloud Books ??? Hot deals from the land of the sun.
$2.66
+$3.99 s/h
Add marketplace to your cart
Good
AtlantaBookCompany
Atlanta, GA
Seller Rating: 4.59
Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. Our ma ...show moreilers are 100% recyclable. ...show less
$2.66
+$3.99 s/h
Add marketplace to your cart
Acceptable
Books Squared
Dallas, TX
Seller Rating: 4.6
Book selection as BIG as Texas.
$2.66
+$3.99 s/h
Add marketplace to your cart
Good
AtlantaBookCompany
Atlanta, GA
Seller Rating: 4.59
Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. Our ma ...show moreilers are 100% recyclable. ...show less
$2.72
+$3.99 s/h
Add marketplace to your cart
Good
HippoBooks-DB
Toledo, OH
Seller Rating: 4.54
Our feedback rating says it all: Five star service and fast delivery! We have shipped four million items to happy customers, and have one MILLION unique items ready to ship today!
$3.01
+$3.99 s/h
Add marketplace to your cart
Good
Bay City Books
Benicia, CA
Seller Rating: 4.62
Name written/stamped inside book. GOOD with average wear to cover and pages. We offer a no-hassle guarantee on all our items. Orders generally ship by the next business day. Default Text
$5.07
+$3.99 s/h
Add marketplace to your cart
VeryGood
Textbookcenter.com
Columbia, MO
Seller Rating: 4.63
Ships same day or next business day via UPS (Priority Mail for AK/HI/APO/PO Boxes)! Used sticker and some writing and/or highlighting. Used books may not include working access code or dust jacket.
$17.95
+$3.99 s/h
Add marketplace to your cart
Good
omgtextbooks
Pueblo West, CO
Seller Rating: 4.17
2003 Trade paperback Good. Trade paperback (US). Glued binding. 208 p. Intended for a juvenile audience.
$19.16
+$3.99 s/h
Add marketplace to your cart
Good
Better World Books UK
Dunfermline,
Seller Rating: 4.17
Good Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. Your purchase also supports literacy charities. *****PLEASE NOTE: This item is shippi ...show moreng from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
Page:   1     2     |   Next >
Close
Close
Close