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Becoming a Successful Manager

Becoming a Successful Manager - 02 edition

ISBN13: 978-0658014895

Cover of Becoming a Successful Manager 02 (ISBN 978-0658014895)
ISBN13: 978-0658014895
ISBN10: 0658014897
Cover type: Paperback
Edition/Copyright: 02
Publisher: Contemporary Books, Inc.
Published: 2002
International: No

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Becoming a Successful Manager - 02 edition

ISBN13: 978-0658014895

J. Robert Parkinson and Jack H. Grossman

ISBN13: 978-0658014895
ISBN10: 0658014897
Cover type: Paperback
Edition/Copyright: 02
Publisher: Contemporary Books, Inc.

Published: 2002
International: No
Summary

Becoming a Successful Manager provides hands-on exercises and advice to help neophyte managers make the difficult transition from managing only themselves to managing others. It shows new managers how to create a positive,productive environment,one that motivates and brings out the best in employees while providing maximum benefit to their employers.

Author Bio

Grossman, Jack H. : DePaul University

Jack H. Grossman, Ph.D., (Deerfield, IL) is a psychologist and management consultant, and professor emeritus at DePaul University's Kellstadt Graduate School of Business.


Parkinson, J. Robert : Northwestern University

J. Robert Parkinson, Ph.D., (Glenview, IL) is an associate professor at Northwestern University and independent communications consultant.

Table of Contents

Part I. Establishing a Solid Departmental Foundation

1. Define Your Role
2. Adopt Positive and Productive Attitudes
3. Get to Know Each Person in Your Department
4. What You and Your Employees Have in Common
5. Listen - Really Listen - and You Will Hear More than Words
6. Perpetuate Problem-Solving Attitudes
7. Discourage Enemies from Invading Your Departmental Garden

Part II. Building on Your Foundation

8. Give the Gift of Constructive Criticism
9. Resolving Conflicts
10. How to Handle Harassment
11. The Art of Asking Questions
12. Conduct Meaningful Performance Reviews
13. Make Departmental Meetings Productive
14. Delegate Effectively and Allow Employees to Take Risks
15. Hire the Right People
16. Moving Forward
Appendix

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