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Best Practices in Customer Service - 98 edition

Best Practices in Customer Service (ISBN10: 0814470289; ISBN13: 9780814470282)
ISBN13: 978-0814470282
ISBN10: 0814470289

This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

Edition/Copyright: 98
Cover: Paperback
Publisher: American Management Association
Published: 01/25/1999
International: No



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Ships same day or next business day! UPS expedited shipping available (Priority Mail for AK/HI/APO/PO Boxes). Used sticker & some writing and/or highlighting. Used books may not include working access ...show more code or dust jacket ...show less
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1999 Trade paperback Good. Trade paperback (US). Glued binding. 425 p.
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1999-01-25 Paperback UsedGood Good Condition item. We strive to provide the best shopping experience with every item we sell. Satisfaction guaranteed! ! Ships from US. Please allow 1-3 weeks for de ...show morelivery outside US. ...show less
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1999 Trade paperback Good. No dust jacket as issued. Ex-library. Trade paperback (US). Glued binding. 425 p. Audience: General/trade. Good solid ex-library book with the usual stamps & numbers. Cove ...show morer is worn with edge, corner, scuffing & creasing. Pages are clean & tight with some corner and edge wear and some folded corners. ...show less
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1999 Paperback Ex School Book with usual stamps and stickers. Slight rubbing to cover edge. Slight Shelfwear. Good condition book. Good condition is defined as: a copy that has been read but remains ...show more in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
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