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Best Practices in Customer Service - 98 edition

Best Practices in Customer Service (ISBN10: 0814470289; ISBN13: 9780814470282)
ISBN13: 978-0814470282
ISBN10: 0814470289

This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

Edition/Copyright: 98
Cover: Paperback
Publisher: American Management Association
Published: 01/25/1999
International: No



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Very good UK shop copy. Clean and tight binding no creasing to spine, minor edge/corner usage. (xm9) *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a ...show morereturn is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
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New York, NY, U.S.A. 1998 Wrappers Near Fine 4to-over 9?"-12" tall. Near fine in wrappers.
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