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Best Practices in Customer Service

Best Practices in Customer Service - 98 edition

ISBN13: 978-0814470282

Cover of Best Practices in Customer Service 98 (ISBN 978-0814470282)
ISBN13: 978-0814470282
ISBN10: 0814470289

Cover type: Paperback
Edition: 98
Copyright: 1998
Publisher: American Management Association
Published: 1998
International: No

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Best Practices in Customer Service - 98 edition

ISBN13: 978-0814470282

Ron Zemke

ISBN13: 978-0814470282
ISBN10: 0814470289

Cover type: Paperback
Edition: 98
Copyright: 1998
Publisher: American Management Association
Published: 1998
International: No
Summary

This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

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