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Best Practices in Customer Service - 98 edition

Best Practices in Customer Service (ISBN10: 0814470289; ISBN13: 9780814470282)
ISBN13: 978-0814470282
ISBN10: 0814470289

Summary: This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

Edition/Copyright: 98
Cover: Paperback
Publisher: American Management Association
Published: 01/25/1999
International: No



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1999-01-25 Paperback New New Item. Item delivered via UPS in 7-9 business days. Tracking available by request Ships from US. Please allow 1-3 weeks for delivery outside US.
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1999-01-25 Paperback New *****PLEASE READ BEFORE YOU PURCHASE***book is new and unused however cover has a mild indention/. Pages are clean and unmarked/I am discounting from other sellers and sell ...show moreing at list price/I will ship promptly with free delivery/tracking confirmation. Why wait, for a few dollars more choose expedited shipping and receive your order in a couple of days. ...show less
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