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Best Practices in Customer Service

Best Practices in Customer Service - 98 edition

Best Practices in Customer Service - 98 edition

ISBN13: 9780814470282

ISBN10: 0814470289

Best Practices in Customer Service by Ron Zemke - ISBN 9780814470282
Cover type: Paperback
Edition: 98
Copyright: 1998
Publisher: American Management Association
Published: 1998
International: No
Best Practices in Customer Service by Ron Zemke - ISBN 9780814470282

ISBN13: 9780814470282

ISBN10: 0814470289

Cover type: Paperback
Edition: 98

List price: $39.95

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Summary

This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

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