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Best Practices in Customer Service - 98 edition

Best Practices in Customer Service (ISBN10: 0814470289; ISBN13: 9780814470282)
ISBN13: 978-0814470282
ISBN10: 0814470289

Summary: This powerful customer service resource presents the thinking of 41 top customer service consultants and practitioners. Designed to help readers learn about best practices in customer service, and implement them, it provides all the tools necessary.

Edition/Copyright: 98
Cover: Paperback
Publisher: American Management Association
Published: 01/25/1999
International: No



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1999 Paperback Ex School Book with usual stamps and stickers. Slight rubbing to cover edge. Slight Shelfwear. Good condition book. Good condition is defined as: a copy that has been read but remains ...show more in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
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01/01/1999 Paperback Good **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! ...show more *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
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1999-01-25 Paperback New New Item. Item delivered via UPS in 7-9 business days. Tracking available by request Ships from US. Please allow 1-3 weeks for delivery outside US.
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Little Italy Books
Marietta, GA
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1999-01-25 Paperback New *****PLEASE READ BEFORE YOU PURCHASE***book is new and unused however cover has a mild indention/. Pages are clean and unmarked/I am discounting from other sellers and sell ...show moreing at list price/I will ship promptly with free delivery/tracking confirmation. Why wait, for a few dollars more choose expedited shipping and receive your order in a couple of days. ...show less
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New York, NY, U.S.A. 1998 Wrappers Near Fine 4to-over 9?"-12" tall. Near fine in wrappers.
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acton, MA
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