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Administration Medical Assisting - Text Only

Administration Medical Assisting - Text Only - 5th edition

Cover of Administration Medical Assisting - Text Only 5TH 04 (ISBN -)
Cover type: Paperback
Edition/Copyright: 5TH 04
Publisher: Delmar Publications
Published: 2004
International: No

List price: $91.75

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Administration Medical Assisting - Text Only - 5TH 04 edition

ISBN13: -

Marilyn T. Fordney, Linda L. French and Joan J. Follis

Cover type: Paperback
Edition/Copyright: 5TH 04
Publisher: Delmar Publications

Published: 2004
International: No
Summary

Administrative Medical Assisting, 5th edition, is the most comprehensive, hands-on text and workbook learning package available for medical office administration students and professionals. The text features a new chapter on office managerial responsibilities, compliance topics integrated throughout the text, and content on computer use in the medical office integrated within the chapters. The text emphasizes a customer-service approach to the provision of health care. Guidelines leading to an improved health care consumer/provider relationship are included in each chapter. Icons identify content on legal issues, patient education, computer applications, related workbook exercises, and resources. Job skills are provided in a step-by-step format.

Table of Contents

UNIT 1 PROFESSIONAL AND CAREER RESPONSIBILITIES

Chapter 1 A Career as an Administrative Medical Assistant
Chapter 2 Medical Practice SettingsTraditional and Managed Care
Chapter 3 Medicolegal and Ethical Responsibilities

UNIT 2 INTERPERSONAL COMMUNICATIONS

Chapter 4 The Receptionist
Chapter 5 Telephone Procedures
Chapter 6 Appointments

UNIT 3 RECORDS MANAGEMENT

Chapter 7 Patients? Medical Records
Chapter 8 Drug and Prescription Records
Chapter 9 Filing Procedures

UNIT 4 WRITTEN COMMUNICATIONS

Chapter 10 Written Correspondence
Chapter 11 Processing Mail and Telecommunications
Chapter 12 Professional Reports and Travel Arrangements

UNIT 5 FINANCIAL ADMINISTRATION

Chapter 13 Fees Credit and Collection
Chapter 14 Health Insurance Systems
Chapter 15 Banking

Chapter 16 Bookkeeping
UNIT 6 MANAGING THE OFFICE

17 Office Managerial Responsibilities

UNIT 7 EMPLOYMENT

18 Seeking a Position as an Administrative Medical Assistant

Other Editions for Administration Medical Assisting - Text Only

Cover of Administration Med. Assisting -Text Only 6th edition

Administration Med. Assisting -Text Only - 6th edition

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