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Building Trust : In Business, Politics, Relationships, and Life

Building Trust : In Business, Politics, Relationships, and Life - 01 edition

ISBN13: 978-0195161113

Cover of Building Trust : In Business, Politics, Relationships, and Life 01 (ISBN 978-0195161113)
ISBN13: 978-0195161113
ISBN10: 0195161114
Cover type: Paperback
Edition/Copyright: 01
Publisher: Oxford University Press
Published: 2001
International: No

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Building Trust : In Business, Politics, Relationships, and Life - 01 edition

ISBN13: 978-0195161113

Robert C. Solomon

ISBN13: 978-0195161113
ISBN10: 0195161114
Cover type: Paperback
Edition/Copyright: 01
Publisher: Oxford University Press

Published: 2001
International: No
Summary

A philosopher and a CEO offer the first consideration of trust as an emotional skill--how to build, maintain, and restore it

In business, politics, marriage, indeed in any significant relationship, trust is the essential precondition upon which all real success depends. But what, precisely, is trust? How can it be achieved and sustained? And, most importantly, how can it be regained once it has been broken?
In Building Trust, Robert C. Solomon and Fernando Flores offer compelling answers to these questions. They argue that trust is not something that simply exists from the beginning, something we can assume or take for granted; that it is not a static quality or "social glue." Instead, they assert that trust is an emotional skill, an active and dynamic part of our lives that we build and sustain with our promises and commitments, our emotions and integrity. In looking closely at the effects of mistrust, such as insidious office politics that can sabotage a company's efficiency, Solomon and Flores demonstrate how to move from naive trust that is easily shattered to an authentic trust that is sophisticated, reflective, and possible to renew. As the global economy makes us more and more reliant on "strangers," and as our political and personal interactions become more complex, Building Trust offers invaluable insight into a vital aspect of human relationships.

Author Bio

Solomon, Robert C. : University of Texas, Austin


Robert C. Solomon is the Quincy Lee Centennial Professor of Business and Philosophy at the University of Texas, Austin. His books include A Short History of Philosophy and Business Ethics, both published by OUP.


Flores, Fernando : Business Design Associates, Inc.

Fernando Flores is Presidente, Fundacion Chile (a Chilean non-governmental organization) and Chairman and CEO of Business Design Associates, Inc.

Table of Contents

PREFACE
INTRODUCTION
1. TRUSTING TRUST
Trust on Trial
Alternatives to Trust: Fear, Control, Power
Distrust: "Paranoia" and Cynicism
Basic Trust
Trusting Strangers: The Global Society
Talking about Trust
Building Trust
2. UNDERSTANDING AND MISUNDERSTANDING TRUST
How We Misunderstand Trust
Simple Trust
Blind Trust
Trust and Reliance: The Mechanization of Trust
Whom Can You Trust?
Two Virtues: Trust and Trustworthiness
Conditional Trust
Beyond Competence
Trust as Medium: The Most Insidious Misunderstanding
3. AUTHENTIC TRUST
From Simple Trust to Authentic Trust
Authentic Trust
Trust as Emotion
Trust as Mood
Trust as Background and as "Medium"
Self-Trust, Self-Confidence
Knowing Self-Trust
Emotional Self-Trust
Breaches and Betrayals of Trust
Trust, Hope, and Forgiveness
Authentic Trust and Leadership: Disclosing New Worlds
CONCLUSION: BUILDING AUTHENTIC TRUST
NOTES
BIBLIOGRAPHY
INDEX

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