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Business Communications with Writing Improvement Exercises

Business Communications with Writing Improvement Exercises - 6th edition

Business Communications with Writing Improvement Exercises - 6th edition

ISBN13: 9780130400215

ISBN10: 0130400211

Business Communications with Writing Improvement Exercises by Phyllis Davis Hemphill, Donald W. McCormick and Robert Hemphill - ISBN 9780130400215
Edition: 6TH 01
Copyright: 2001
Publisher: Prentice Hall, Inc.
Published: 2001
International: No
Business Communications with Writing Improvement Exercises by Phyllis Davis Hemphill, Donald W. McCormick and Robert Hemphill - ISBN 9780130400215

ISBN13: 9780130400215

ISBN10: 0130400211

Other Editions of Business Communications with Writing Improvement Exercises

Table of Contents

Table of Contents

1. You and Business Communication.
2. Qualities of an Effective Business Communication: Attractive Appearance.
3. Qualities of an Effective Business Communication: Good Will Tone.
4. Qualities of an Effective Business Communication: Clear and Complete Message.
5. The Routine Information, ''Yes'' or Good News Communication; News Releases.
6. The Negative Communication: The ''No'' Message.
7. Sales Letters and Persuasive Claims and Requests.
8. Credit and Collections.
9. Courtesy Messages You Don't Have to Send, But Should.
10. Oral Communications.
11. The Internet and Other Communication Technologies.
12. Healthy Computing.
13. Employment Guides: Finding a Job, Holding a Job, Earning Promotions, Changing Jobs.
14. Employment Resumes and Application Letters: Miscellaneous Employment Communications.
15. Planning the Business Report or the Term Paper.
16. Writing a Business Report or a Term Paper: Writing Contract Proposals.


Appendix A: Spelling Rules and Spelling Lists.
Appendix B: Punctuation.
Index.

Other Editions of Business Communications with Writing Improvement Exercises

Business Communication with Writing Improvement Exercises by Phyllis D. Hemphill - ISBN 9780133172249