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Business Communications with Writing Improvement Exercises

Business Communications with Writing Improvement Exercises - 6th edition

ISBN13: 978-0130400215

Cover of Business Communications with Writing Improvement Exercises 6TH 01 (ISBN 978-0130400215)
ISBN13: 978-0130400215
ISBN10: 0130400211
Cover type: Paperback
Edition/Copyright: 6TH 01
Publisher: Prentice Hall, Inc.
Published: 2001
International: No

List price: $130.25

Business Communications with Writing Improvement Exercises - 6TH 01 edition

ISBN13: 978-0130400215

Phyllis Davis Hemphill, Donald W. McCormick and Robert Hemphill

ISBN13: 978-0130400215
ISBN10: 0130400211
Cover type: Paperback
Edition/Copyright: 6TH 01
Publisher: Prentice Hall, Inc.

Published: 2001
International: No

Table of Contents

1. You and Business Communication.
2. Qualities of an Effective Business Communication: Attractive Appearance.
3. Qualities of an Effective Business Communication: Good Will Tone.
4. Qualities of an Effective Business Communication: Clear and Complete Message.
5. The Routine Information, ''Yes'' or Good News Communication; News Releases.
6. The Negative Communication: The ''No'' Message.
7. Sales Letters and Persuasive Claims and Requests.
8. Credit and Collections.
9. Courtesy Messages You Don't Have to Send, But Should.
10. Oral Communications.
11. The Internet and Other Communication Technologies.
12. Healthy Computing.
13. Employment Guides: Finding a Job, Holding a Job, Earning Promotions, Changing Jobs.
14. Employment Resumes and Application Letters: Miscellaneous Employment Communications.
15. Planning the Business Report or the Term Paper.
16. Writing a Business Report or a Term Paper: Writing Contract Proposals.


Appendix A: Spelling Rules and Spelling Lists.
Appendix B: Punctuation.
Index.

List price: $130.25
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