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Business Processes and Information Technology - Text Only

Business Processes and Information Technology - Text Only - 04 edition

ISBN13: 978-0324008784

Cover of Business Processes and Information Technology - Text Only 04 (ISBN 978-0324008784)
ISBN13: 978-0324008784
ISBN10: 0324008783
Cover type:
Edition/Copyright: 04
Publisher: South-Western Publishing Co.
Published: 2004
International: No

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Business Processes and Information Technology - Text Only - 04 edition

ISBN13: 978-0324008784

Ulric J. Gelinas, Steve G. Sutton and Jane Fedorowicz

ISBN13: 978-0324008784
ISBN10: 0324008783
Cover type:
Edition/Copyright: 04
Publisher: South-Western Publishing Co.

Published: 2004
International: No
Summary

This text prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. Interconnections among an organization's management, business processes, information systems and information technology are brought out in each chapter. Another emphasis throughout the text is the governance, control, and security of business processes, information systems especially underlying financial information systems'and emerging technologies. Moreover, the text centers around three themes: IT innovations, e-business and enterprise systems.

Benefits:

  • In Depth Business Process Coverage: This text focuses in depth on key business processes, including the major operational and management functions performed, information utilized, technologies commonly applied and controls required to monitor key elements of business processes. This coverage also includes descriptions on how these processes can assist in achieving organizational objectives.
  • Technology focused pedagogy: Each chapter includes a combination of separate sideboard of technology summaries (define and discuss a major technology topic), technology applications (short examples from the real world) and technology excerpts (article reprints on related contemporary IT issues.) This emphasis provides not only a real world context and but also application opportunities so that students understand the function and importance of IT/business issues.
  • Consistent Framework for Control: A consistent framework of control of business processes in information technology-driven environments is applied throughout chapters that describe business processes. This framework teaches students to apply these concepts to any business process control issue that they will encounter in business. These discussions are based on Internal Control: Integrated Framework (COSO) and Control Objectives for Information and Related Technology (COBIT).
  • Development and Installation Coverage: A complete overview of the development and installation of information systems and technology with an emphasis on information system quality and the management of development processes benefit students.
  • Coverage of changing business process models: In addition to a general application framework, this text explores changing models used for business processes including extensive coverage of e-business.
  • Real World Chapter Openers: Each chapter begins with a vignette of a business example to illustrate for the students the issues to be discussed in the chapter.
  • In chapter reviews: Review questions are found throughout so that students can check there own understanding of material as they progress through each chapter.

Author Bio

Gelinas, Ulric J. : Bentley College


Sutton, Steve G. : Oklahoma State University


Fedorowicz, Jane : Bentley College

Table of Contents

PART ONE: BUSINESS PROCESSES AND INFORMATION SYSTEMS FOUNDATIONS.

1.Introduction to Information Systems.
2. Documenting Business Processes.

PART TWO: TECHNOLOGY FOR BUSINESS PROCESSES AND INFORMATION SYSTEMS.

3.Database Management.
4. E-business.
5. Business Intelligence & Knowledge Management.

PART THREE: DEVELOPMENT OF INFORMATION SYSTEMS.

6. Systems Analysis.
7. Systems Design and Implementation.

PART FOUR: INTERNAL CONTROL FOR BUSINESS PROCESSES AND INFORMATION SYSTEMS.

8. IT Governance: The Management and Control of Information Technology and Information Integrity. 9. Controlling Information Systems: Process Controls.

PART FIVE: CORE BUSINESS PROCESSES.

10. The "Order-to-Cash" Process:

Part I. Marketing and Sales.

11. The "Order-to-Cash" Process:

Part II, Revenue Collection.

12. The "Purchase-to-Pay" Process.
13. Integrated Production Processes.
14. The Business Reporting Process.

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