Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account

CRM Handbook : A Business Guide to Customer Relationship Management - 02 edition

CRM Handbook : A Business Guide to Customer Relationship Management (ISBN10: 0201730626; ISBN13: 9780201730623)
ISBN13: 978-0201730623
ISBN10: 0201730626

Edition/Copyright: 02
Cover: Paperback
Publisher: Addison-Wesley Longman, Inc.
Published: 08/03/2001
International: No

View Preface
View Table of Contents

List Price: $69.99
Used $27.30
Save $42.69 (61%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Order this book in the next 21 hours and 2 minutes and it ships by Noon CT tomorrow!
New  Currently Sold Out
Marketplace sellers starting at $1.99

22 more offers below.

The Marketplace on
Additional Sellers for CRM Handbook : A Business Guide to Customer Relationship Management
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (22)  |  New (8)  |  Very Good (4)  |  Good (7)  |  Acceptable (3)

FREE! s/h

Very Good
Columbia, MO
Ships Ground DIRECTLY from for FREE! Very good condition (Certified Used). Trackable expedited shipping options available.
+$3.99 s/h
Add marketplace to your cart
Columbia, MO
Seller Rating: 4.63
Ships same day or next business day via UPS (Priority Mail for AK/HI/APO/PO Boxes)! Used sticker and some writing and/or highlighting. Used books may not include working access code or dust jacket.
+$3.99 s/h
Add marketplace to your cart
Glued To The Tube Books MN
Minneapolis, MN
Seller Rating: 4.85
Boston, MA, U.S.A. 2002 Pictorial Softcover Fourth Printing Very Good 8vo-over 7?"-9?" tall. "Jill Dyche's THE CRM HANDBOOK is a good read for CRM novices and seasoned practitioners alike. Dyche's w moreell-written pragmatic approach to understanding CRM's evolution and purpose is a map to a successful CRM program. Dyche uncovers the truth behind the CRM software vendor hype, highlights some common roadblocks to CRM project development, and describes how to delineate and prioritize CRM initiatives. " {Don Peppers}. This book has 307 pages and is illustrated throughout. less
+$3.99 s/h
Add marketplace to your cart
Books Found Fast
Seller Rating: 0
2001 Paperback Very Good *An uninscribed copy; no signs of having been read; just some light shelf wear to the cover; *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In more the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** less
Page:   1