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CRM Handbook : A Business Guide to Customer Relationship Management - 02 edition

CRM Handbook : A Business Guide to Customer Relationship Management (ISBN10: 0201730626; ISBN13: 9780201730623)
ISBN13: 978-0201730623
ISBN10: 0201730626

Edition/Copyright: 02
Cover: Paperback
Publisher: Addison-Wesley Longman, Inc.
Published: 08/03/2001
International: No

View Preface
View Table of Contents



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