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Case Manager's Handbook

Case Manager's Handbook - 3rd edition

ISBN13: 978-0763731885

Cover of Case Manager
ISBN13: 978-0763731885
ISBN10: 0763731889
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Edition/Copyright: 3RD 04
Publisher: Jones & Bartlett Publishers
Published: 2004
International: No

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Case Manager's Handbook - 3RD 04 edition

ISBN13: 978-0763731885

Catherine Mullahy and Deborah Jensen

ISBN13: 978-0763731885
ISBN10: 0763731889
Cover type:
Edition/Copyright: 3RD 04
Publisher: Jones & Bartlett Publishers

Published: 2004
International: No
Summary

Written by an active and nationally recognized case management consultant, The Case Manager's Handbook, Third Edition is the ultimate how-to guide for Case Managers. It is designed to define good case management, examine the case management process and present practical procedural information. Virtually every chapter has been revised. Packed with tried-and-true approaches to care and claims management, you'll find this book to be an excellent daily reference or a resource for a different approach. It can be used as a training guide for new case managers, or a teaching tool for client groups.

Table of Contents

Part 1 : Profile of a Case Manager

Chapter 1 : The Case Manager as a Catalyst, Problem Solver, Educator
Chapter 2 : The Case Manager's Universe
Chapter 3 : Insurance Providers and Administrators
Chapter 4 : Insurance Lines and Health Benefit Plans
Chapter 5 : Legal Responsibilities of the Case Management Profession
Chapter 6 : Ethical Responsibilities of the Case Management Profession : Patient Rights and Case manager Responsibilities
Chapter 7 : HIPAA: The Health Insurance Portability and Accountability Act

Part 2 : Case Management Procedures

Chapter 8 : Communications
Chapter 9 : The Case Management Work Format and Process
Chapter 10 : Integrated Case Management: Preadmission, Concurrent Review, Utilization Review, Case Management, and Disease Management
Chapter 11 : Working Effectively with Claims Departments: Case Managers in Consulting Roles

Part 3 : Case Management Administration and Financial Considerations

Chapter 12 : Case Management Administration and Financial Considerations
Chapter 13 : Managing a Case Management Department: Your Role as Department Head or Independent Case Manager

Part 4 : Trends and Opportunities in Case Management

Chapter 14 : Case Manager Credentialing
Chapter 15 : Cultural Issues
Chapter 16 : Behavioral Hea
Chapter 17: Dying in America
Chapter 18 : Industry Directions

Part 5 : Case Management in Action : Cases in Profile

Chapter 19 : Care at Home
Chapter 20 : Managing a Long-Term Case
Chapter 21 : Techniques for AIDS Cases
Chapter 22 : Public Sector Case Management
Chapter 23 : Cases in Profile

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