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Case Scenarios In Hospitality Supervision - 10 edition

Case Scenarios In Hospitality Supervision (ISBN10: 1428321403; ISBN13: 9781428321403)
ISBN13: 978-1428321403
ISBN10: 1428321403

Summary: CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. The cases concl
ude with questions for readers to consider concerning the situations they are given.
...show more
Summary: CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. The cases conclude with questions for readers to consider concerning the situations they are given. ...show less

Edition/Copyright: 10
Cover: Paperback
Publisher: Delmar Publications
Year Published: 2010
International: No



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