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Case Scenarios In Hospitality Supervision

Case Scenarios In Hospitality Supervision - 10 edition

ISBN13: 978-1428321403

Cover of Case Scenarios In Hospitality Supervision 10 (ISBN 978-1428321403)
ISBN13: 978-1428321403
ISBN10: 1428321403
Cover type: Paperback
Edition/Copyright: 10
Publisher: Delmar Publications
Published: 2010
International: No
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Case Scenarios In Hospitality Supervision - 10 edition

ISBN13: 978-1428321403

Peter Szende

ISBN13: 978-1428321403
ISBN10: 1428321403
Cover type: Paperback
Edition/Copyright: 10
Publisher: Delmar Publications

Published: 2010
International: No
Summary

CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. The cases conclude with questions for readers to consider concerning the situations they are given.

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