EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals
Search
Cases in Technical Communication

Cases in Technical Communication - 99 edition

ISBN13: 978-0155064249

Cover of Cases in Technical Communication 99 (ISBN 978-0155064249)
ISBN13: 978-0155064249
ISBN10: 015506424X
Cover type: Paperback
Edition/Copyright: 99
Publisher: Wadsworth, Inc
Published: 1999
International: No

List price: $34.75

new
Sold Out
FREE Shipping on $25+
  • Check back soon!
  • 30-Day Returns
  • Condition: New
Sold Out
More Shipping Options

Cases in Technical Communication - 99 edition

ISBN13: 978-0155064249

Andrea Breemer Frantz

ISBN13: 978-0155064249
ISBN10: 015506424X
Cover type: Paperback
Edition/Copyright: 99
Publisher: Wadsworth, Inc

Published: 1999
International: No
Summary

This reader contains 20 fascinating cases that show students how real-world organizations address communications issues.

Table of Contents

PART I: UNDERSTANDING THE COMMUNICATOR'S WORK.

Case 1: Consulting Cap-Hays: Negotiating Technical Texts and Contexts.

Examining Contexts, Texts, and Communicators.

Case 2: Hiring New Colleagues: Aviation International's Training Challenges.

Analyzing Work Documents.

Case 3: Designing a Plan of Action for the St. James Downtown Development Process.

Communication Processes and Production.

Case 4: Negotiating Conflicting Audience Needs: Producing Energy from Wind.

Writing for Readers.

Case 5: Reporting Test Results: SRI's New Biosyringe. Collaboration and Teamwork in the Workplace.

PART II: DEVELOPING THE COMMUNICATOR'S TOOLS.

Case 6: Locating and Recording Background Material on an HIV/AIDS Research Project.

Locating and Recording Information.

Case 7: Organizing and Designing the Annual Report of Our World, Inc.

Organizing Visual and Verbal Information.

Case 8: Designing Agri*Point's Hybrid Production Timetable.

Designing Information.

Case 9: Charting Immigration Changes:

Communicating Visually with Statistical Data.

Using Visual Forms.


PART III: APPLYING THE COMMUNICATOR'S TECHNIQUES.

Case 10: Ensuring Safety in a Hazardous Workplace Environment: Revising and Editing Safety Instructions for Quality Electric.

Testing, Revising, Editing.

Case 11: Defining Ambiguous Parameters: Differentiating Technical Tools.

Definitions.

Case 12: Reviewing Royal Built's Owner's Manual: The Antilock Braking System Section.

Technical Descriptions.

Case 13: Evolution Publishing: Finding a New Way to Communicate Technical Information.

Process Explanations.

PART IV: COMPLETING DOCUMENTS.

Case 14: Meeting New Safety Standards: Dreamscape's Fire Escape Plan.

Instructions.

Case 15: Haley-Grimes Corporation and the New Puree Pump.

Report Writing.

Case 16: Meeting Sitka's Medical Needs: A Proposal for Updated Technology.

Writing Proposals.

Case 17: Architectural Risks: Lowe and Company's Dilemma.

Correspondence.


PART V: MAINTAINING PROFESSIONAL COMMUNICATION.

Case 18: Designing and Explaining ISO 14000 Standards: Meeting Daimler-Benz's Environmental Obligations.

Oral Presentations.

Case 19: Communicating STORM-FEST Data: Reading and Communicating Technical Information.

Reading Technical Documents.

Case 20: Using Technical Information in a Professional Review.

Career Concerns.

More Shipping Options