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Service Oriented Management Textbooks

Be Our Guest : Perfecting the Art of Customer Service (01)
Disney Institute
Paperback
ISBN13: 978-0786853946
ISBN10: 0786853948
Best Practices in Customer Service (98)
Ron Zemke
Paperback
ISBN13: 978-0814470282
ISBN10: 0814470289
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$9.99
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Business 2000 : Customer Service (2ND 11)
Doris Humphrey
Paperback
ISBN13: 978-0538740289
ISBN10: 0538740280
eTextbook
$9.99
Business Management in Local Church-Expanded (REV 96)
David R. Pollock
Paperback
ISBN13: 978-0802409348
ISBN10: 0802409342
Business Mastery (3RD 97)
Cherie Sohnen-Moe
Paperback
ISBN13: 978-0962126543
ISBN10: 0962126543
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$5.00
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Casino Management: A Strategic Approach (08)
Kathryn Hashimoto
Hardback
ISBN13: 978-0131926721
ISBN10: 0131926721
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$39.06
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eTextbook
$30.99
Casino Operations Management (98)
Jim Kilby
Hardback
ISBN13: 978-0471163909
ISBN10: 0471163902
Casino Operations Management (2ND 05)
Jim Kilby, Jim Fox and Anthony F. Lucas
Hardback
ISBN13: 978-0471266327
ISBN10: 0471266329
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$54.50
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