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Service Oriented Management Textbooks

Service Breakthroughs (90)
Heskett
Paperback
ISBN13: 978-1416576860
ISBN10: 141657686X
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$8.56
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Service Management : Oper., Strategies.. -Access (8TH 14)
James A. Fitzsimmons
Access Code
ISBN13: 978-0077498863
ISBN10: 0077498860
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$19.91
Service Management : Operations, Strategies, Information Technology- With Access (8TH 14)
James Fitzsimmons
Hardback
ISBN13: 978-0077841201
ISBN10: 0077841204
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$250.87
Service Management : Operations, Strategy and Information Technology  - Text Only (6TH 08)
Mona J. Fitzsimmons
Hardback
ISBN13: 978-0073377834
ISBN10: 007337783X
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$7.97
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Service Management : Operations, Strategy, and Information Technology / Text Only (4TH 04)
James A. Fitzsimmons
Hardback
ISBN13: 978-0072823738
ISBN10: 0072823739
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Service Management : Operations, Strategy, Information Technology-Text Only (8TH 14)
James A. Fitzsimmons
Hardback
ISBN13: 978-0078024078
ISBN10: 0078024072
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$146.98
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$205.80
eTextbook
$161.28
Service Management and Operations (Cloth) (2ND 00)
Cengiz Haksever
Hardback
ISBN13: 978-0130813381
ISBN10: 0130813389
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Service Profit Chain (97)
James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
Hardback
ISBN13: 978-0684832562
ISBN10: 0684832569
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Services Management : The New Paradigm in Hospitality (07)
Jay Kandampully and Australia Pearson
Paperback
ISBN13: 978-0131916548
ISBN10: 0131916548
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Serving Internal and External Customers (04)
Anne Swartzlander
Paperback
ISBN13: 978-0130283412
ISBN10: 013028341X
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