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Service Oriented Management Textbooks

Customer Mania! : It`s Never Too Late To Build A Customer-focused Company (04)
Ken Blanchard
Hardback
ISBN13: 978-0743270281
ISBN10: 0743270282
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Customer Relationship Management (02)
Kristin L. Anderson And Carol J. Kerr
Paperback
ISBN13: 978-0071379540
ISBN10: 0071379541
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$6.61
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eTextbook
$14.95
Customer Relationship Management (2ND 08)
Francis Buttle
Paperback
ISBN13: 978-1856175227
ISBN10: 1856175227
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$38.59
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$59.59
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$32.85
Customer Rules (09)
C. Britt Beemer And Robert L. Shook
Hardback
ISBN13: 978-0071603652
ISBN10: 0071603654
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless (98)
Jeffrey Gitomer
Hardback
ISBN13: 978-1885167309
ISBN10: 188516730X
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Customer Service For Dummies (3RD 06)
Karen Leland And Keith Bailey
Paperback
ISBN13: 978-0471768692
ISBN10: 0471768693
Customer-centered Growth (96)
Richard C. Whiteley And Diane Hessan
Print On Demand
ISBN13: 978-0201154931
ISBN10: 0201154935
Customer-driven Company : Moving From Talk To Action (93)
Richard C. Whiteley
Paperback
ISBN13: 978-0201608137
ISBN10: 0201608138
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Delivering Knock Your Socks Off Service (4TH 07)
Performance Research Associates
Paperback
ISBN13: 978-0814473658
ISBN10: 0814473652
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