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Service Oriented Management Textbooks

Customer Mania! : It`s Never Too Late to Build a Customer-Focused Company (04)
Ken Blanchard
Hardback
ISBN13: 978-0743270281
ISBN10: 0743270282
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$5.75
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Customer Relationship Management (02)
Kristin L. Anderson and Carol J. Kerr
Paperback
ISBN13: 978-0071379540
ISBN10: 0071379541
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$4.24
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eTextbook
$16.95
Customer Relationship Management (2ND 08)
Francis Buttle
Paperback
ISBN13: 978-1856175227
ISBN10: 1856175227
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$53.21
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$36.50
Customer Rules (09)
C. Britt Beemer and Robert L. Shook
Hardback
ISBN13: 978-0071603652
ISBN10: 0071603654
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$13.26
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless (98)
Jeffrey Gitomer
Hardback
ISBN13: 978-1885167309
ISBN10: 188516730X
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Customer Service for Dummies (3RD 06)
Karen Leland and Keith Bailey
Paperback
ISBN13: 978-0471768692
ISBN10: 0471768693
Customer-Centered Growth (96)
Richard C. Whiteley and Diane Hessan
Print On Demand
ISBN13: 978-0201154931
ISBN10: 0201154935
Customer-Driven Company : Moving from Talk to Action (93)
Richard C. Whiteley
Paperback
ISBN13: 978-0201608137
ISBN10: 0201608138
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Customers for Life - Revised and Updated : How to Turn That One-Time Buyer Into a Lifetime Customer (REV 02)
Carl Sewell and Paul B. Brown
Paperback
ISBN13: 978-0385504454
ISBN10: 0385504454
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Delivering Knock Your Socks off Service (4TH 07)
Performance Research Associates
Paperback
ISBN13: 978-0814473658
ISBN10: 0814473652
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$4.74
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