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Service Oriented Management Textbooks

Enterprise Systems for Management (2ND 12)
Luvai Motiwalla
Paperback
ISBN13: 978-0132145763
ISBN10: 0132145766
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$101.11
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$51.99
Exceptional Customer Service (2ND 09)
Lisa Ford
Paperback
ISBN13: 978-1605500386
ISBN10: 1605500380
Four Seasons: The Story of a Business Philosophy (09)
Isadore Sharp
Hardback
ISBN13: 978-1591842446
ISBN10: 1591842441
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$11.68
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Fundamentals of Arts Management (4TH 03)
Craig Dreeszen
Paperback
ISBN13: 978-0945464129
ISBN10: 0945464126
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Guide to Customer Service Skills for the Service Desk Professional (3RD 11)
Donna Knapp
Paperback
ISBN13: 978-0538748537
ISBN10: 0538748532
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Guide to Customer Services Skills for the Help Desk Professional (2ND 05)
Donna Knapp
Paperback
ISBN13: 978-0619216412
ISBN10: 0619216417
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$48.30
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Handbook of CRM (06)
Adrian Payne
Hardback
ISBN13: 978-0750664370
ISBN10: 0750664371
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How to Win Customers and Keep Them for Life : Revised and Updated for the Digital Age (REV 00)
Michael Leboeuf
Paperback
ISBN13: 978-0425175019
ISBN10: 0425175014
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