Ship-Ship-Hooray! FREE 2-Day Air* on $25+ Details >
 |   |   |   | Service Oriented Management Textbooks

Service Oriented Management Textbooks

List View
Grid View

cover of Service Etiquette (4TH 88)

by Oretha D. Swartz

Cover Type: Hardback
ISBN13: 978-0870216206
ISBN10: 0870216201

cover of Service Etiquette (5TH 09)

by Cherlynn Conetsco a...

Cover Type: Hardback
ISBN13: 978-1591143574
ISBN10: 1591143578

cover of Service Management : Oper., Strategies.. -Access (8TH 14)

by James A. Fitzsimmon...

Cover Type: Access Code
ISBN13: 978-0077498863
ISBN10: 0077498860

cover of Service Management : Operations, Strategy, Information Technology - Text (7TH 11)

by James A. Fitzsimmon...

Cover Type: Hardback
ISBN13: 978-0073403359
ISBN10: 0073403350

cover of Service Management : Operations, Strategy, Information Technology - With CD (6TH 08)

by James A Fitzsimmons...

Cover Type: Hardback
ISBN13: 978-0077228491
ISBN10: 0077228499

cover of Service Management: Operations, Strategy, Information Technology - Text Only (8TH 14)

by James A. Fitzsimmon...

Cover Type: Hardback
ISBN13: 978-0078024078
ISBN10: 0078024072

cover of Service Management: Operations, Strategy, Information Technology - with Service Model Software Access Card (8TH 14)

by James Fitzsimmons

Cover Type: Hardback
ISBN13: 978-0077841201
ISBN10: 0077841204

cover of Service Profit Chain (97)

by James L. Heskett, W...

Cover Type: Hardback
ISBN13: 978-0684832562
ISBN10: 0684832569

cover of Services Management : The New Paradigm in Hospitality (07)

by Jay Kandampully and...

Cover Type: Paperback
ISBN13: 978-0131916548
ISBN10: 0131916548

cover of Serving Internal and External Customers (04)

by Anne Swartzlander

Cover Type: Paperback
ISBN13: 978-0130283412
ISBN10: 013028341X

cover of Seven Keys to Managing Strategic Accounting (03)

by Sallie Sherman

Cover Type: Print On Demand
ISBN13: 978-0071417525
ISBN10: 0071417524

cover of Starbuck Experience : 5 Principles for Turning Ordinary Into Extraordinary (07)

by Joseph Michelli

Cover Type: Hardback
ISBN13: 978-0071477840
ISBN10: 0071477845

cover of Strategic Customer Service (09)

by John A. Goodman

Cover Type: Paperback
ISBN13: 978-0814413333
ISBN10: 0814413331

cover of Super Service: Seven Keys to Delivering Great Customer Service... Even When You Don`t Feel Like It!... Even When They Don`t Deserve It! (2ND 09)

by Jeff Gee

Cover Type: Paperback
ISBN13: 978-0071625791
ISBN10: 0071625798

cover of Superior Customer Value - With 2 Dvd`s (3RD 12)

by Art Weinstein

Cover Type: Hardback
ISBN13: 978-1439861288
ISBN10: 1439861285

cover of To Lead Is to Serve : How to Attract Volunteers & Keep Them -Revised and Updated ((REV)02)

by Shar McBee

Cover Type: Paperback
ISBN13: 978-0963856029
ISBN10: 0963856022

cover of Who Stole My Customers?? (2ND 15)

by Thompson

Cover Type: Hardback
ISBN13: 978-0134009698
ISBN10: 013400969X

cover of World of Customer Service (2ND 08)

by Pattie Odgers

Cover Type: Paperback
ISBN13: 978-0538730464
ISBN10: 0538730463

cover of World of Customer Service (3RD 12)

by Pattie Gibson-Odger...

Cover Type: Paperback
ISBN13: 978-0840064240
ISBN10: 0840064241