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Service Oriented Management Textbooks

Service Management And Operations (cloth) (2ND 00)
Cengiz Haksever
Hardback
ISBN13: 978-0130813381
ISBN10: 0130813389
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Service Profit Chain (97)
James L. Heskett, W. Earl Sasser And Leonard A. Schlesinger
Hardback
ISBN13: 978-0684832562
ISBN10: 0684832569
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$8.13
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Serving Internal And External Customers (04)
Anne Swartzlander
Paperback
ISBN13: 978-0130283412
ISBN10: 013028341X
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Simply Better (04)
Patrick Barwise And Sean Meehan
Hardback
ISBN13: 978-0875843988
ISBN10: 0875843980
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$15.95
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Starbuck Experience : 5 Principles For Turning Ordinary Into Extraordinary (07)
Joseph Michelli
Hardback
ISBN13: 978-0071477840
ISBN10: 0071477845
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Successful Service Operation Management -text Only (2ND 06)
Richard D. Metters, Madeleine Pullman And Kathryn H. King-metters
Hardback
ISBN13: 978-0324224382
ISBN10: 0324224389
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Superior Customer Value In New Economy : Concepts And Cases (2ND 04)
William C. Johnson And Art Weinstein
Paperback
ISBN13: 978-1574443561
ISBN10: 1574443569
Technology And Customer Service : Profitable Relationship Building (05)
Paul Timm And Christopher Jones
Paperback
ISBN13: 978-0130989901
ISBN10: 0130989908
eTextbook
$26.60
To Lead Is To Serve : How To Attract Volunteers & Keep Them -revised And Updated ((REV)02)
Shar Mcbee
Paperback
ISBN13: 978-0963856029
ISBN10: 0963856022
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$5.83
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World Of Customer Service (3RD 12)
Pattie Gibson-odgers
Paperback
ISBN13: 978-0840064240
ISBN10: 0840064241
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$62.12
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eTextbook
$23.49
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