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Service Oriented Management Textbooks

Nursing Home Administration (6TH 12)
James E. Allen
Hardback
ISBN13: 978-0826107046
ISBN10: 0826107044
eTextbook
$84.99
One to One Future (93)
Don Peppers and Martha Rogers
Hardback
ISBN13: 978-0385425285
ISBN10: 0385425287
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$6.24
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Professional Management of Housekeeping Operations (5TH 08)
Thomas J. A. Jones
Hardback
ISBN13: 978-0471762447
ISBN10: 047176244X
Pursuit Of Wow! (94)
Peters,Thomas J
Paperback
ISBN13: 978-0679755555
ISBN10: 0679755551
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$6.24
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Quality Facility Management : A Marketing and Customer Service Approach (95)
Stormy Friday
Hardback
ISBN13: 978-0471023227
ISBN10: 0471023221
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$5.00
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Quality Management for Organizational Excellence (7TH 13)
David L. Goetsch
Hardback
ISBN13: 978-0132558983
ISBN10: 013255898X
eTextbook
$62.99
Raving Fans : A Revolutionary Approach To Customer Service (93)
Kenneth Blanchard and Sheldon Bowles
Hardback
ISBN13: 978-0688123161
ISBN10: 0688123163
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$5.75
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Return on Customer : Creating Maximum Value From Your Scarcest Resource (05)
Don Peppers and Martha Rogers
Hardback
ISBN13: 978-0385510301
ISBN10: 0385510306
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$9.73
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Sales Management: Building Customer Relationships and Partnerships (09)
Hair, Anderson, Babin and Mehta
Hardback
ISBN13: 978-0618721016
ISBN10: 0618721010
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$12.32
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$17.42
eTextbook
$97.99
Security Operations Management (2ND 07)
Robert McCrie
Print On Demand
ISBN13: 978-0750678827
ISBN10: 0750678828
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$52.91
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eTextbook
$78.95
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