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Services Marketing Textbooks

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cover of Uncommon Service: How to Win by Putting Customers at the Core of Your Business (12)

by Frances Frei

Cover Type: Hardback
ISBN13: 978-1422133316
ISBN10: 1422133311

cover of Up and Out of Poverty: The Social Marketing Solution (09)

by Philip Kotler

Cover Type: Hardback
ISBN13: 978-0137141005
ISBN10: 0137141009

cover of Whats the Secret To Being a World-Class Customer Service Company (08)

by John R. DiJulius

Cover Type: Hardback
ISBN13: 978-0470196120
ISBN10: 0470196122

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