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Certified Manager of Quality/Organizational Excellence Handbook- With CD - 3rd edition

Certified Manager of Quality/Organizational Excellence Handbook- With CD (ISBN10: 0873896785; ISBN13: 9780873896788)
ISBN13: 978-0873896788
ISBN10: 0873896785

Summary: Completely updated to reflect the changes in the 2005 Body of Knowledge, The Certified Manager of Quality/Organizational Excellence Handbook is the most complete reference on quality management available. Written by a team of qualified experts with decades of experience, this book provides a thorough understanding of the principles, terms, and concepts of quality management. This new edition contains practical examples from many different industries and organizations, including manuf ...show moreacturing, healthcare, government, education and the service industries. In addition to being a great reference on quality management, The Certified Manager of Quality/Organizational Excellence Handbook is the most comprehensive preparatory guide for the the Certified Manager of Quality/Organizational Excellence Exam. Containing a copy of the newly updated Body of Knowledge and an extensive glossary of terms, this book will help anyone effectively study for the exam. the supplemental section contains sample test questions similar to those on the actual exam. ...show less

Edition/Copyright: 3RD 06
Cover: Hardcover
Publisher: American Society for Quality
Published: 12/31/2005
International: No



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0873896785 These books are collected from multiple sources and multiple copies are usually available. When checked in they are all verified that they are in ?Good? to ?Like New? condition. Although w ...show moree do check and when sure the information is located in the title above, it is impossible to be 100% sure that each book has all the supplemental material (i.e, unused access card, CD/DVD etc.). These books are not available for expedited shipping and may take up to 14 business days to receive. ...show less
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Milwaukee, Wisconsin, U.S.A. 2006 Pictorial Hordcover Third Edition {Second Printing} Fine. No Jacket 4to-over 9?"-12" tall. "The ntitle of the ASQ certification changed to Certified mManager of Qua ...show morelity/Organizational Excellence to reflect the fact that the role of the quality function is continually evolving. Many of ther responsibilities for the management of quality are being deployed throughout the organization into other functions. This now requires a much more comprehensive understanding of an organization as a system within the larger systyem of society. The range of tools and technologies that quality professionals are required to use and/or facilitate is also increasing. The ability to read, interpret, and use financial tools, as well as well as use the language of cost/profitability when talking to senior management, is more important than ever for quality professionals. In addition to being a peerless reference on quality management, THE CERTIFIED MANAGER OF QUALITY/ORGANIZATIONAL EXCELLENCE HAND ...show less
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