Summary: This second edition has been updated and revised to reflect the most recent Six Sigma techniques, and to match the ASQ Certified Six Sigma Black Belt Body of Knowledge (BOK). While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification examination, a secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Six Sigma reference book. With this audience in mind, the ...show moreauthors have greatly expanded the appendices section to include: The 2001 Body of Knowledge, so that readers can compare changes and perhaps offer recommendations to future bodies of knowledge Statistical tables completely redeveloped using a combination of Microsoft Excel and Minitab 15 A table for control constants expanded to now include virtually all control constants Tables for both cumulative and non-cumulative forms of the most useful distributions, including binomial, Poisson, and normal Additional alpha values in tables An expanded glossary, with more terms relating to lean A second glossary of the most common Japanese terms used by quality and Six Sigma professionals
About the Author
T. M. Kubiak is Quality and Productivity Executive at Bank of America. Previously he served as director of Six Sigma for Sears, Roebuck and Company, and for nearly 23 years filled several engineering and Six Sigma leadership roles in various locations with Honeywell International. His roles there included principal engineer; Total Quality advisor; manager, Process Improvement, Supply Management; and program manager/technical senior staff, Six Sigma Plus. Kubiak has received many awards, is frequently published in various journals and magazines, and is a sought-after presenter. Kubiak is an ASQ CQE, CRE, Certified Quality Manager, and SSBB. Donald W. Benbow is a partner of Iowa Quality Systems, and brings extensive teaching and training expertise to this collaboration. For 33 years, he taught college mathematics, statistics, engineering, and computer science courses. He has conducted lean manufacturing seminars, assisted in a Six Sigma project at John Deere Corporation, and developed software for process control applications for a subsidiary of Monsanto Corporation. Benbow is an ASQ certified CQI, CQA, CRE, and CQT. ...show less
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