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Check-in Check-out: Managing Hotel Operations

Check-in Check-out: Managing Hotel Operations - 8th edition

Check-in Check-out: Managing Hotel Operations - 8th edition

ISBN13: 9780132059671

ISBN10: 0132059673

Check-in Check-out: Managing Hotel Operations by Jerome J. Vallen - ISBN 9780132059671
Edition: 8TH 08
Copyright: 2008
Publisher: Prentice Hall, Inc.
Published: 2008
International: No
Check-in Check-out: Managing Hotel Operations by Jerome J. Vallen - ISBN 9780132059671

ISBN13: 9780132059671

ISBN10: 0132059673

Edition: 8TH 08

Summary

Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.