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Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience

Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience - 07 edition

ISBN13: 978-0470043554

Cover of Chocolates on the Pillow Aren
ISBN13: 978-0470043554
ISBN10: 0470043555
Cover type:
Edition/Copyright: 07
Publisher: John Wiley & Sons, Inc.
Published: 2007
International: No

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Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience - 07 edition

ISBN13: 978-0470043554

Jonathan M. Tisch

ISBN13: 978-0470043554
ISBN10: 0470043555
Cover type:
Edition/Copyright: 07
Publisher: John Wiley & Sons, Inc.

Published: 2007
International: No
Summary

''Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal. Entertaining and informative, Chocolates on the Pillow Aren't Enough offers a detailed look at how the right customer experience can produce long-lasting success for any organization.''--BOOK JACKET.

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