Choices : Counseling Skills For Social Workers And Other Professionals - 03 edition

1. An Introduction to the Skills and Process of Counseling.

An Overview of Counseling.
The Need for Versatility.
Values and Ethics.
Skill Clusters.
Failure in Counseling.
The Phases in Counseling.

2. Ethics, Values, and Self-Awareness.

Professional Behavior.
Working with Competence.
Self-Awareness.

3. Relationship: The Foundation for Change.

What Is a Counseling Relationship?
Creating a Counseling Relationship.
The Contract.
Immediacy.
Ending the Counseling Relationship.

4. Listening: The Basis for Understanding.

The Challenge of Listening.
Active Listening.

5. Interviewing Skills: The Search for Meaning.

Questioning.
Key Questions for Every Interview.
Interview Transitions.

6. The Pursuit of Empathic Understanding.

Emotions.
Empathy.

7. Empowerment: The Purpose of Counseling.

Empowerment and Change.
Motivating Clients.
Confronting Clients.
Helping Clients Think Differently.
Goal Setting.
Action Planning.

8. Difficult Situations.

Resistance.
Potentially Dangerous Clients.

9. Variations with Selected Target Groups.

Employment Counseling.
Counseling People with Mental Disorders.
Suicide Counseling.
Counseling HIV-Positive Clients and Clients with AIDS.
Brief Counseling.

10. Cultural Diversity: The Future of Counseling.

Context for Counseling Culturally Diverse Clients.
Cross-Cultural Understanding.
Key Elements of Cross-Cultural Understanding.
Counseling Immigrants and Multicultural Clients.
Spirituality and Counseling.
Cross-Cultural Competency.

Appendix 1: Code of Ethics of the National Association of Social Workers.
Appendix 2: American Counseling Association Code of Ethics and Standards of Practice.
Appendix 3: Glossary.
References.
Index.