Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Clued in : How to Keep Customers Coming Back Again and Again - 04 edition

Clued in : How to Keep Customers Coming Back Again and Again (ISBN10: 0131015508; ISBN13: 9780131015500)
ISBN13: 978-0131015500
ISBN10: 0131015508

Summary: Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience... so they lose the chance to transform customers into lifetime customers
In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time.

Carbone draws on the latest neuroscientific research to show how customers transform physical a ...show morend emotional sensations into powerful perceptions of your business... perceptions that crystallize into attitudes that dictate everything from satisfaction to loyalty.

And he explains how to assess and audit existing customer experiences, design and implement new ones... and "steward" them over time, to ensure that they remain outstanding, no matter how your customers change. ...show less

Edition/Copyright: 04
Cover: Hardcover
Publisher: Financial Times Prentice Hall
Published: 05/17/2004
International: No



List Price: $34.99
Used  Currently Sold Out
New  Currently Sold Out
Rental $9.99
Due back 05/29/2015
Rental
Save $25.00 (71%)
  • Free return shipping
  • In stock
  • 21-day satisfaction guarantee
CDs or access codes may not be included
Marketplace sellers starting at $1.99

48 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Clued in : How to Keep Customers Coming Back Again and Again
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (48)  |  New (2)  |  Like New (8)  |  Very Good (11)  |  Good (25)  |  Acceptable (2)

Price
 
Condition
Seller
Comments
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
AtlantaBookCompany
Atlanta, GA
Seller Rating: 4.59
Light wear to edges and pages. Cover and spine show no easily noticeable damage. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. Our mailers are 100% rec ...show moreyclable. ...show less
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Yankee Clipper Books
Windsor Locks, CT
Seller Rating: 4.57
Very good condition book with only light signs of previous use. Sail the Seas of Value
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Better World Books
Mishawaka, IN
Seller Rating: 4.62
Great condition for a used book! Minimal wear. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy!
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Silver Arch Books
St Louis, MO
Seller Rating: 4.59
Book shows a small amount of wear - very good condition. Selection as wide as the Mississippi.
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Free State Books
Halethorpe, MD
Seller Rating: 4.54
This copy shows very minor wear. Free State Books. Never settle for less.
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
Books Squared
Dallas, TX
Seller Rating: 4.59
Nice condition with minor indications of previous handling. Book selection as BIG as Texas.
$1.99
+$3.99 s/h
Add marketplace to your cart
VeryGood
GreenEarthBooks
Portland, OR
Seller Rating: 4.57
Appearance of only slight previous use. Cover and binding show a little wear. All pages are undamaged with potentially only a few, small markings. Help save a tree. Buy all your used books from Green ...show more Earth Books. Read. Recycle and Reuse. ...show less
$10.91
+$3.99 s/h
Add marketplace to your cart
VeryGood
eBookman CA
Orange, CA
Seller Rating: 4.7
01-01-2004 Hardcover Very good in good dust jacket.
$20.64
+$3.99 s/h
Add marketplace to your cart
VeryGood
Books4u31
Asheville, NC
Seller Rating: 4.79
2004 hardcover with dj, 1ST EDITION, STATED 1ST PRINTING, no marks noted in text, All of our products are cleaned with an disinfectant for your protection before shipping AND AS ALWAYS SHIPPED IN 24 ...show moreHOURS ...show less
$29.64
+$3.99 s/h
Add marketplace to your cart
VeryGood
Books Revisited
Chatham, NJ
Seller Rating: 4.49
Very good.
Page:   1     2     |   Next >
Close
Close
Close