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Coaching, Counseling and Mentoring - 2nd edition

Coaching, Counseling and Mentoring (ISBN10: 0814473857; ISBN13: 9780814473856)
ISBN13: 978-0814473856
ISBN10: 0814473857

Summary: Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don?t truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like selfassessments and real-life scenarios, and giv
es managers specific, practical guidance on using these techniques to improve the performance of all their people.
...show more
Summary: Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don?t truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like selfassessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people. ...show less

Edition/Copyright: 2ND 07
Cover: Print On Demand
Publisher: American Management Association
Published: 01/03/2007
International: No



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