EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals
Search
Cognitive Work Analysis : Toward Safe, Productive, and Healthy Computer-Based Work

Cognitive Work Analysis : Toward Safe, Productive, and Healthy Computer-Based Work - 99 edition

ISBN13: 978-0805823974

Cover of Cognitive Work Analysis : Toward Safe, Productive, and Healthy Computer-Based Work 99 (ISBN 978-0805823974)
ISBN13: 978-0805823974
ISBN10: 0805823972
Cover type: Paperback
Edition/Copyright: 99
Publisher: Lawrence Erlbaum Associates, Inc.
Published: 1999
International: No

List price: $74.95

More Shipping Options

Cognitive Work Analysis : Toward Safe, Productive, and Healthy Computer-Based Work - 99 edition

ISBN13: 978-0805823974

Kim J. Vicente

ISBN13: 978-0805823974
ISBN10: 0805823972
Cover type: Paperback
Edition/Copyright: 99
Publisher: Lawrence Erlbaum Associates, Inc.

Published: 1999
International: No
Summary

A textbook for graduate level courses in disciplines concerned with applying information technology to complex work environments; a resource for researchers.

This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers adapt to the unexpected and changing demands of their jobs. In short, cognitive work analysis is about designing for adaptation. The book is divided into four parts. Part I provides a motivation by introducing three themes that tie the book together--safety, productivity, and worker health. The ecological approach that serves as the conceptual basis behind the book is also described. In addition, a glossary of terms is provided. Part II situates the ideas in the book in a broader intellectual context by reviewing alternative approaches to work analysis. The limitations of normative and descriptive approaches are outlined, and the rationale behind the formative approach advocated in this book is explored. Part III describes the concepts that comprise the cognitive work analysis framework in detail. Each concept is illustrated by a case study, and the implications of the framework for design and research are illustrated by example. Part IV unifies the themes of safety, productivity, and health, and shows why the need for the concepts in this book will only increase in the future. In addition, a historical addendum briefly describes the origins of the ideas described in the book.

Table of Contents

J. Rasmussen, Foreword
Preface

Part I: Introduction

What's in a Word? (Glossary)
What's the Problem?
Scope and Criteria for Success
Why Work Analysis? An Ecological Perspective

Part II: Three Approaches to Work Analysis

Normative Approaches to Work Analysis: "The One Best Way?" Descriptive Approaches to Work Analysis: "What Workers Really Do."
Toward a Formative Approach to Work Analysis: "Workers Finish the Design.""

Part III: Cognitive Work Analysis in Action

Case Study: Process Control
Phase 1: Work Domain Analysis
Phase 2: Control Tasks Analysis
Phase 3: Strategies Analysis
Phase 4: Social Organization and Cooperation Analysis
Phase 5: Worker Competencies Analysis
Implications for Design and Research

Part IV: Final Words

Designing for Adaptation: Safety, Productivity, and Health and the Global Knowledge-Based Economy
Appendix: Historical Addendum

List price: $74.95
  • Marketplace
  • From
More Shipping Options