Summary: College Business Communications is a comprehensive guide to business writing and communications. The text provides instruction and practice in the basic elements of business writing, with an emphasis on efficiency and a natural writing style. Illustrations are used throughout the text to show standard business letter formats. The text offers up-to-date information on the various communications important in business, including letters of inquiry, credit letters, order ...show more letters, and acknowledgment letters. End-of-unit worksheets provide many varied opportunities for the students to practice and develope their business writing skills.
The last section of the book concentrates on communications that do not directly involve writing. This section offers instruction, examples, and practice in oral communication, listening, and communicating without words. This important section is designed to help students see the range of communications involved every day in a business office.
A free Instructor's Key is provided with the text. The key offers guidance for classroom use of the text, and it also supplies correct answers to questions in the text. Sample letters for jobs assigned in the text are also provided. A set of four tests are also provided for use at various points during the course. The tests come with a free instructor's key that provides the correct answers. ...show less
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