Communicating In Groups And Teams : Sharing Leadership - 3rd edition

Lumsden, Gay : Kean College of New Jersey

Lumsden, Donald : Kean College of New Jersey

PART ONE: YOUR ROLES IN GROUPS AND TEAMS.

1. Your Groups and Teams: Communicating for Success.

Your Group and Team Experiences.
Your Future in Groups and Teams.
Key Concepts for Your Teamwork.
Preparation for Your Teamwork.
Summary.
Exercises.

2. Your Teamwork Responsibilities: Sharing Leadership.

What Leadership Means.
Leadership and Your Success.
Leadership and Teamwork.
Ethics and Leadership.
Leadership Development.
Summary.
Exercises.

PART TWO: SHARING LEADERSHIP TO CREATE TEAMWORK.

3. The "Work" in Teamwork: Planning the Process.

Know the Context of Your Work.
Decide about a Leader.
Choose a Recorder.
Set Work Expectations.
Plan Agendas.
Summary.
Exercises.

4. The "Team" in Teamwork: Bringing Individuals Together.

The "Superteam" Model.
Context and Organizational Culture.
Individual Members.
Team Attributes.
Process of Team Development.
Feedback Approaches.
Summary.
Exercises.

PART THREE: SHARING LEADERSHIP THROUGH TASK PROCESSES.

5. Task Questions and Resources: Launching Your Inquiry.

Planning the Team's Inquiry.
Identifying Questions for Analysis.
Phrasing Questions for Discussion.
Planning Research.
Identifying Information Resources.
Sharing Information as a Team.
Summary. Exercises.

6. Logical and Critical Thinking: Analyzing Team Information.

Evaluating Information Critically.
Reasoning Logically.
Examining Assumptions and Values.
Summary.
Exercises.

7. Innovative and Creative Thinking: Generating New Ideas.

Thinking Creatively.
Understanding Brain Processes.
Facilitating Creative Thinking.
Generating Ideas.
Summary.
Exercises.

8. Problem Analysis and Decision Making: Following Clear Systems.

Planning Approaches.
Analyzing Problems.
Generating and Analyzing Solutions.
Making Decisions.
Creating an Implementation Plan.
Summary.
Exercises.

PART FOUR: SHARING LEADERSHIP THROUGH TRANSACTIONAL PROCESSES.

9. Verbal and Nonverbal Communication: Building Transactional Processes.

Negotiating Team Meanings.
Identifying Communication Styles.
Using Dialogical Styles.
Communicating Nonverbally.
Building Leadership Abilities in Nonverbal Communication.
Summary.
Exercises.

10. Listening and Questioning: Developing Team Dialogue.

Listening and Questioning in Teams.
Foundations for Listening and Questioning.
Approaches to Listening and Questioning.
Leadership in Listening and Questioning.
Summary.
Exercises.

PART FIVE: MEETING CHALLENGES TO LEADERS AND LEADERSHIP.

11. Teams and Designated Leaders: Achieving Team Visions.

Sources of Power.
Approaches to Leading.
Expectations of Leaders.
Responsibilities of Leaders.
Learning to Lead.
Summary.
Exercises.

12. Team Pressures and Conflicts: Meeting the Challenges.

Team Pressures.
Groupthink.
Competitive Communication.
Conflict.
Summary.
Exercises.

13. Team Problems and Participation: Managing the Obstacles.

Fixing Teamwork Problems.
Helping Leaders Help the Team.
Working Within the System.
Summary.
Exercises.
Epilogue.
Looking Back.
Saying Goodbye.
Moving On.

APPENDICES.
A. Group Formats and Approaches: Planning Public Meetings.

Public Meetings.
Conferences and Workshops.
Audience Participation Generators.
Preparation for Public Meetings and Conferences.

B. Oral and Written Reports: Communicating Team Findings.

Common Preparation Steps.
Written Reports.
Oral Reports.
Follow-Up and Evaluation.