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Communication 2000 : Communication and Diversity / Text Only

Communication 2000 : Communication and Diversity / Text Only - 2nd edition

Communication 2000 : Communication and Diversity / Text Only - 2nd edition

ISBN13: 9780538433525

ISBN10: 0538433523

Communication 2000 : Communication and Diversity / Text Only by Agency for Instructional Technology - ISBN 9780538433525
Edition: 2ND 02
Copyright: 2002
Publisher: South-Western Publishing Co.
Published: 2002
International: No
Communication 2000 : Communication and Diversity / Text Only by Agency for Instructional Technology - ISBN 9780538433525

ISBN13: 9780538433525

ISBN10: 0538433523

Summary

Communication and Diversity emphasizes the skills necessary for communicating effectively in a diverse workforce. Understanding the changes taking place in the American workforce and the trends in the global economy can help eliminate communication barriers and lead to opportunities. This text emphasizes how to overcome stereotypes and to value differences in gender, age, culture, and physical ability. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research. Text contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises.

Table of Contents

Table of Contents

1. Diversity at Work
2. The Changing U.S. Workforce
3. Diversity as a Resource
4. Culture, Language, and Communication
5. Overcoming Stereotypes
6. Cultural Differences and Conflict
7. Accepting Differences
8. Diversity and the Law
9. Communicating Globally
10. Understanding Global Diversity
Field Study Project