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Communication 2000 : Communication and Diversity / Text Only

Communication 2000 : Communication and Diversity / Text Only - 2nd edition

ISBN13: 978-0538433525

Cover of Communication 2000 : Communication and Diversity / Text Only 2ND 02 (ISBN 978-0538433525)
ISBN13: 978-0538433525
ISBN10: 0538433523
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Edition/Copyright: 2ND 02
Publisher: South-Western Publishing Co.
Published: 2002
International: No

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Communication 2000 : Communication and Diversity / Text Only - 2ND 02 edition

ISBN13: 978-0538433525

Agency for Instructional Technology

ISBN13: 978-0538433525
ISBN10: 0538433523
Cover type:
Edition/Copyright: 2ND 02
Publisher: South-Western Publishing Co.

Published: 2002
International: No
Summary

Communication and Diversity emphasizes the skills necessary for communicating effectively in a diverse workforce. Understanding the changes taking place in the American workforce and the trends in the global economy can help eliminate communication barriers and lead to opportunities. This text emphasizes how to overcome stereotypes and to value differences in gender, age, culture, and physical ability. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research. Text contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises.

Table of Contents

1. Diversity at Work
2. The Changing U.S. Workforce
3. Diversity as a Resource
4. Culture, Language, and Communication
5. Overcoming Stereotypes
6. Cultural Differences and Conflict
7. Accepting Differences
8. Diversity and the Law
9. Communicating Globally
10. Understanding Global Diversity
Field Study Project

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