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Communication for Business and Professions

Communication for Business and Professions - 8th edition

ISBN13: 978-1577663799

Cover of Communication for Business and Professions 8TH 05 (ISBN 978-1577663799)
ISBN13: 978-1577663799
ISBN10: 1577663799
Cover type: Paperback
Edition/Copyright: 8TH 05
Publisher: Waveland Press, Inc.
Published: 2005
International: No

List price: $67.95

Communication for Business and Professions - 8TH 05 edition

ISBN13: 978-1577663799

Patricia Hayes Andrews and John E. Jr. Baird

ISBN13: 978-1577663799
ISBN10: 1577663799
Cover type: Paperback
Edition/Copyright: 8TH 05
Publisher: Waveland Press, Inc.

Published: 2005
International: No
Summary

The current trend in organizations is toward participative management. Nonsupervisory personnel take on organizational tasks formerly assigned to supervisors, managers, and higher-level executives; managers and supervisors become facilitators rather than order givers. As this trend continues, all organization members need the effective communication traditionally attributed to those in positions of leadership. As in previous editions, Andrews and Baird write in a clear, accessible style. They distill relevant theory and research on the structures and functions of communication in organizations and offer communication strategies and skills vital to diverse organizational contexts. For the eighth edition, they have updated examples and added new information on a variety of topics, including civic engagement, effective writing, nonverbal communication, cross-cultural communication, multinational business and ethics, telecommuting and virtual work teams, posting resumes on the Internet, pressure and stress in the work-place, study circles as a vehicle for managing conflict, and gender and leadership in groups. At the end of each chapter, questions for discussion tap critical-thinking skills, exercises promote research and exploration, and case applications challenge readers to analyze real-world situations and implement effective communication strategies.

Table of Contents

Part I. COMMUNICATION IN ORGANIZATIONS

1. Ethical Foundations of Organizational Communication

2. Fundamentals of Organizational Communication

3. Organizational Culture, Leadership, and Followership

Part II. INTERPERSONAL COMMUNICATION

4. Verbal Messages

5. Nonverbal Messages

6. Building and Sustaining Relationships

7. Managing Conflict

Part III. INTERVIEWING

8. Fundamentals of Interviewing

9. The Employment Interview

Part IV. SMALL GROUP COMMUNICATION

10. Group Functions and Socioemotional Variables

11. The Process of Group Decision Making

12. Leading Group Meetings

Part V. PUBLIC COMMUNICATION

13. Preparing and Supporting Your Speech

14. Organizing and Delivering the Public Speech

15. Special Persuasive Speaking Applications

Appendix. Parliamentary Procedure

List price: $67.95
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